SERVICE ADVISOR
Full Time
Service Advisors ensure that each customer receives superior maintenance and repair service, and that the entire process is smooth and efficient.
Duties:
- Greet customers
- Ensure all dealership services are offered
- Coordinate work-in-progress
- Prepare after-service delivery
- Follow up with customers
- Ensure that follow-up services are communicated properly
- Order vehicle parts
- Address and resolve customer concerns
- Coordinated collision center repairs
- Schedule service appointments
- Quote service prices
Qualifications:
- High school diploma or equivalent
- Valid Driver's license
- Sales experience preferred
- Ability to read and write in English
- Detail oriented
- Must be able to lift up to 50 lbs.
- Ability to stand for long periods of time
- Ability to work mornings, evenings and weekends
Pay:
- Base salary plus bonus
Benefits:
After 90 days every full time Dolan Auto Group employee will receive the following benefits:
- Paid Time Off/Vacation
- Health Insurance - offering two types of plans to best meet employee's needs
- Employer Paid Dental Insurance
- Employer Paid Vision Insurance
- Employer Paid Short Term Disability Insurance
- Employer Paid Term Life Insurance
- Employer Matched Christmas Club Savings Fund
- Employee Pricing on vehicle purchases, service and parts.
- Training, tuition and certification reimbursement for job specific training
- Exclusive employee discounts available through select local businesses
After 6 months of employment:
- 401k Retirement Plan
In addition, optional Allstate supplemental benefits are available at the employees expense including additional dental, vision, short term disability, accident, cancer, etc.
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