Service Advisor

 

SERVICE ADVISOR

Full Time

 

Service Advisors ensure that each customer receives superior maintenance and repair service, and that the entire process is smooth and efficient.

 

Duties:

• Greet customers
• Ensure all dealership services are offered
• Coordinate work-in-progress
• Prepare after-service delivery
• Follow up with customers
• Ensure that follow-up services are communicated properly
• Order vehicle parts
• Address and resolve customer concerns
• Coordinated collision center repairs
• Schedule service appointments
• Quote service prices

 

Qualifications:

• High school diploma or equivalent
• Valid Driver's license
• Sales experience preferred
• Ability to read and write in English
• Detail oriented
• Must be able to lift up to 50 lbs.
• Ability to stand for long periods of time
• Ability to work mornings, evenings and weekends

Pay:

• Base salary plus bonus

Benefits:

• Paid Time Off/Vacation 
• Health Insurance - offering two types of plans to best meet employee's needs
• Employer Paid Dental Insurance
• Employer Paid Vision Insurance
• Employer Paid Short Term Disability Insurance
• Employer Paid Term Life Insurance
• Employer Matched Christmas Club Savings Fund
• Employee Pricing on vehicle purchases, service and parts.
• Training, tuition and certification reimbursement for job specific training
• Exclusive employee discounts available through select local businesses

After 6 months of employment:

• 401k Retirement Plan

In addition, optional Allstate supplemental benefits are available at the employees expense including additional dental, vision, short term disability, accident, cancer, etc.

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Dolan Auto Group is an equal opportunity employer and a drug-free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

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