Service Advisor

 

SERVICE ADVISOR

Full Time

 

Service Advisors ensure that each customer receives superior maintenance and repair service, and that the entire process is smooth and efficient.

 

Duties:

  • Greet customers
  • Ensure all dealership services are offered
  • Coordinate work-in-progress
  • Prepare after-service delivery
  • Follow up with customers
  • Ensure that follow-up services are communicated properly
  • Order vehicle parts
  • Address and resolve customer concerns
  • Coordinated collision center repairs
  • Schedule service appointments
  • Quote service prices

 

Qualifications:

  • High school diploma or equivalent
  • Valid Driver's license
  • Sales experience preferred
  • Ability to read and write in English
  • Detail oriented
  • Must be able to lift up to 50 lbs.
  • Ability to stand for long periods of time
  • Ability to work mornings, evenings and weekends


Pay:

  • Base salary plus bonus


Benefits:

After 90 days every full time Dolan Auto Group employee will receive the following benefits:

  • Paid Time Off/Vacation 
  • Health Insurance - offering two types of plans to best meet employee's needs
  • Employer Paid Dental Insurance
  • Employer Paid Vision Insurance
  • Employer Paid Short Term Disability Insurance
  • Employer Paid Term Life Insurance
  • Employer Matched Christmas Club Savings Fund
  • Employee Pricing on vehicle purchases, service and parts.
  • Training, tuition and certification reimbursement for job specific training
  • Exclusive employee discounts available through select local businesses


After 6 months of employment:

  • 401k Retirement Plan


In addition, optional Allstate supplemental benefits are available at the employees expense including additional dental, vision, short term disability, accident, cancer, etc.



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Dolan Auto Group
 is an equal opportunity employer and a drug-free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.



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