Call Center Representative

 

Call Center Representative

Full Time

 

We're looking for driven individuals to be part of the Dolan team. Our Call Center Representatives help ensure that customers have an excellent experience when contacting our dealerships for sales or service. 


 Responsibilities: 

  • Responsible for high-volume email and phone correspondence
  • Follow up with customers
  • Provide exceptional customer service

 

Qualifications:

  • Previous experience in Business Development Center / Call Center and Customer Service preferred
  • Bilingual a plus
  • Team-focused and goal oriented
  • High School diploma or equivalent
  • Valid driver's license

 

Pay:

  • Base Salary plus Performance Bonuses ($25k-$60K per year)


Benefits:

After 90 days every full time Dolan Auto Group employee will receive the following benefits:

  • Paid Time Off/Vacation 
  • Health Insurance - offering two types of plans to best meet employee's needs
  • Employer Paid Dental Insurance
  • Employer Paid Vision Insurance
  • Employer Paid Short Term Disability Insurance
  • Employer Paid Term Life Insurance
  • Employer Matched Christmas Club Savings Fund
  • Employee Pricing on vehicle purchases, service and parts.
  • Training, tuition and certification reimbursement for job specific training
  • Exclusive employee discounts available through select local businesses


After 6 months of employment:

  • 401k Retirement Plan


In addition, optional Allstate supplemental benefits are available at the employees expense including additional dental, vision, short term disability, accident, cancer, etc.



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Dolan Auto Group
 is an equal opportunity employer and a drug-free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.



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